How To Make A Good First Impression During A Meet & Greet

Here are some tips on how to make sure you’re putting your best foot forward when meeting pet sitting clients.

Outside

Tidy the garden, pull out weeds, rake up fallen tree branches, nuts and berries, grass clippings, and leaves.
Mow the lawn. Jim’s Mowing might be handy if you don’t have a mower.

Inside

Pull back the curtains, open some windows, let the light in or turn lights on
Tie up Pets and introduce them slowly to any visiting pets.
Introduce pets slowly
Ask children to sit quietly or play outside for the meeting.
Sweep and Mop the floor and wipe your benches.
Have the Visiting Pet’s profile Printed and ready Or Refer to it on a tablet/iPad from your booking
Turn down the tv, or put some nice music on
Spray some Glen 20 around to neutralise any odours, burn any nice candles
Empty your kitchen bins
Clean your own pet’s food area and bowls. This will show the pet owner you have good standards of care

Be warm, friendly, and professional

Use the Pets name and the Pet Owners Name
Be a proactive listener, if the owner asks a question, paraphrase any concerns back to them and say “So what you’re saying is you’re after someone who is home of an evening to keep your pet company – yes I am home.” (if you will be home).
Smile
Interact with the Pet by throwing a ball for them, patting them
Ask About the Pets Care routine and any health, habits, and behaviour tendencies
Talk about your experience and show knowledge of your nearest 24 hour emergency Vet
Share any relevant animal or pet care qualifications
Look and smell presentable. Casual clothes are fine.
Boil the kettle – offer them a cup of tea, coffee or water
Offer to take them through a tour of your Loungeroom, kitchen, and yard
Ensure you tell the Pet Owner before meeting if you own other pets, and about any other visiting pets from bookings.

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