As a senior pet owner, you have a legal duty of care to ensure your pet is cared for—but you don’t have to do it alone. If you receive an aged care package or home support services, you may be eligible for in-home pet assistance to help with tasks like feeding, grooming, vet visits, and even emergency boarding.
Many seniors don’t realize they can request pet-related support as part of their Home Care Package (HCP) or Commonwealth Home Support Program (CHSP).
Top 10 Questions Seniors Ask About Pet Support in Aged Care
1. Can I get help to care for my pet if I receive home care services?
Yes! Pet care is considered a specialized support service and can be included in your Home Care Package (HCP) or Commonwealth Home Support Program (CHSP). You need to ask for it during your assessment.
2. What should I say to make sure my pet is included in my care package?
When speaking to your care provider or assessment team, say:
🗣 “I have a pet that I have a legal duty of care for. Could you please include pet support in my Home Care Package (HCP) or Commonwealth Home Support Program (CHSP)?”
This ensures they consider pet support as part of your care plan.
3. What pet services can be covered in a care package?
Your care package may cover:
✔️ Dog walking
✔️ Grooming and bathing your pet
✔️ Feeding and daily care
✔️ Transport to vet appointments
✔️ Vaccinations
✔️ Emergency pet boarding
4. Will my Home Care Package automatically include pet care?
No, pet care is not included by default—you must request it when setting up or reviewing your care plan.
5. Can I bring my pet with me if I move into an aged care home?
Some aged care facilities allow pets, but policies vary. It’s best to ask the facility directly if they accommodate pets and under what conditions.
6. What happens if I can no longer care for my pet due to illness or hospitalisation?
Your Home Care Package may include emergency boarding or temporary pet care. If your package doesn’t cover it, local community organizations and pet support services may be able to help.
7. Can I use my care package funds for pet care instead of other services?
Yes! If you have a consumer-directed care package, you can allocate part of your funding towards pet support instead of other services.
8. Who provides pet care services under aged care programs?
Care providers may work with commercial pet service providers to arrange care. The provider will bill your Home Care Package directly for the cost.
9. When should I request pet support in my care package?
- For Home Care Packages (HCP): When applying for an ACAT assessment, during your assessment, or at any time while on the package.
- For Commonwealth Home Support Program (CHSP): At your initial home support assessment or whenever you need pet support later.
10. What if my current care provider won’t include pet care?
If your provider refuses to include pet care, you can:
✔️ Request a review of your care plan
✔️ Consider switching to a different provider that offers pet support
✔️ Contact My Aged Care (1800 200 422) for further assistance
Your Pet is Family—Make Sure They’re Included in Your Care
Many seniors worry about their pets as they age, but help is available. If you receive home care support, don’t hesitate to ask for pet assistance—it’s your right, and it can make a big difference for both you and your beloved pet.
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