Certified Vet Nurse Badge

Compatibility Guarantee - Great Match or we'll help you find better or refund you.

Meet before a Stay begins

Escrow funds & meet in person

Insured

Pet Accident Vet Bill Coverage

Daily Photo Updates

Daily photo updates on Wellness & Activity

Post a Job

Police checked, insured, Pet Carers applying to you.
Escrow funds & Meet.
How it works

Tell us about the pet/s the job is for:

Add your pet
Name
1

Select the main service you need for Pet

2

How often do you want pet to be walked?

4

Start Date & Time

Next
Weekly Estimate :
Petcloud Black

Trusted partner of

RSPCA Qld logo
PetCloud's Services

FAQ's

Each Sitter has clear digital badges that display the verifications they have attained.

Daily photo updates with a short report on activity and wellness.

Liability Insurance covering Vet treatment for illness + injuries up to $10M

National Customer Support by RSPCA Qld

Secure payment platform.

Yes ask your Sitter if they are ok to do them, and then email accounts@petcloud.com.au with the services you want added to your booking.
Yes. We offer a 100% Compatibility Guarantee - that you and your pet will find a great match with the Sitter, their Pets, and their Property, or we'll help you find a better match before the stay begins, or happily refund you. Cancellation fees for change of mind depends on the current status of your booking. Our accounts team will review your sitter's refund policy, cancel your confirmed booking and issue the refund. Email: accounts@petcloud.com.au
It's depends on the service you have selected. House Sitting = your house. Pet Sitting = Pet Sitters house.
Yes. Upon a successful PreAuthorisation of your card, the Sitters contact details are shown on in your booking on PetCloud. You are able to freely message each other to arrange a time to have a "Property Walk-through" at the proposed location of care. After the Meet & Greet, you let PetCloud if you'd like to proceed, & only then your card will be charged. Funds are only released to the Sitter at the end of the stay.
All of our Sitters and Dog Walkers set their own prices on each of their listings.

As a general price guide:

House Sitting from $25 - $50 per night

Pet Sitting from $25 - $50 per night

Day Care from $35

24hr Supervision from $50

Home Visits Once Daily for 15 mins per day from $45.

Home Visits Twice Daily 15 min visits from $90

Dog Walking Recurring Programs are from $35 per 30 min session. $5 per extra dog.

Grooming & Clipping from $60

Washing & Brushing from $25

Pet Taxi rough price guide: 0 to 15km: $40, 15km to 25km: $55, 25km to 30km: $70, 30km to 40km: $99

How it works

1

Create Your Profile (& your Pets)

So that we know the area you need Carers in and so we understand the needs of your Pets.

2

Post a Job

To verified Pet Carers in your local area

3

Message Securely

Ask questions

4

Hire Pet Carers

Set up a roster & we'll help you get started

Why Petcloud?

High Standard of Pet Care

What Makes Us Different

Since we are part owned by RSPCA Qld we are privileged to work closely with Animal Welfare Experts to help everyone in our Community understand standards of care required for your pet. RSPCA Qld helped us create Pet Sitter training, & even provide you National Customer Care on the phone & email, making us radically transparent too.

Happiness Guarantee

100% Happiness & Compatibility Guarantee

If you are not 100% happy with your Pet Sitter, or their Pets & Property are not a match, we’ll organise another Pet Sitter, or refund your money. PetCloud holds payment until the stay or service is complete. Same day bookings available Australia-wide.

Verified Sitters & Walkers

Clear Verifications & Qualifications

All Sitters and Walkers have clear badges that show what verifications & training they have. Every service or stay booked via PetCloud is fully insured. Sitters must maintain a minimum of 4 Review stars to remain on our platform.