Pet Taxi Australia

Pet Safety Riding Requirements

It is the Pet Owners responsibility to present Cats in a carrier and Dogs wearing a body harness & leash to our Drivers. All Drivers have seat belt adapters.
This service is for unaccompanied pets only. We are not licensed to transport Humans with their pets.
This is not an animal ambulance service. If a pet is ill, please phone an animal ambulance or a Mobile Vet.
Please ensure Grooming & Vet Appointments have been pre-booked before scheduling a Pet Taxi ride.
If a pet vomits or toilets, a cleaning fee of $100 is payable.
No Aggressive Dogs.
Posting a Job for a Pet Taxi is only confirmed once an available Driver accepts the Booking which notifies you and you fund your PetCloud wallet with adequate credits for the trip.

Customer Service

Phone: 1300 66 77 85

Pet Taxi, a safe and convenient pet transport service

More Pet Owners, like you, prefer PetCloud's national network of Pet Taxis. PetCloud is the most trusted booking service in Australia, and it is part-owned by Australia's oldest and most respected Animal welfare Charity, RSPCA Qld:

Book your Pet Taxi via the App or via your Vet or Groomer's Business Portal. Fare estimates are provided in advance.
Fully track the status of your pet's trip, including real-time location and ETA, on the map.
Our drivers are Police Checked, hold an Australian Licence, and are trained in animal handling. To become a driver, visit.
Access National Customer Support by RSPCA Qld on shore in Australia.
Full Liability Insurance up to $10M and Pet Transit Insurance up to $5M included.

Frequently Asked Questions for Pet Owners

What is a pet taxi?

A pet taxi is a pet transportation service, like an Uber for your furbaby! Pet Taxi allows your pet to be driven unaccompanied to and from any location you choose, by our fully-accredited pet taxi drivers.

How much is a Pet Taxi?

The cost of booking a Pet Taxi with PetCloud can range from $25 to $50 for short trips, though you may be eligible for discounts if you have a coupon code. The total cost depends on distance of the trip, time taken to complete the booking, where it is a Day or Night trip, any extra wait time, special care requirements etc. You can get an estimate on the App while booking your Pet Taxi.

What qualifications do Pet Taxi Drivers have?

PetCloud Pet Taxi Drivers are Police Checked, hold an Australian Driver's License, and are insured, and trained in animal handling.

How should I prepare my pet for a trip?

Prepare your Dog with a Body Harness or Cat Carrier. If you don't have those, you need to buy one. They will need to have a loop so that a car seatbelt or our seatbelt adaptor can connect to it to secure your pet during transit.

How far in advance can I book a Pet Taxi?

Up to 28 days in advance.

Can you take a dog in a taxi in Australia?

PetCloud has Pet Taxis specifically for unaccompanied Pets. We can't speak for what other taxis offer but we have heard generally not.

How much does it cost to ground transport a dog?

Fares are calculated based on the distance of a given trip. Fare estimates are provided in advance of your trip.

What if my pet is prone to car sickness?

To avoid car sickness, Pet Owners should not feed pets for a couple of hours before a car trip, as vomiting food becomes more likely if food is in the stomach. Once in the car, allowing fresh air and enabling the dog to see through a window may help alleviate motion sickness in some dogs. Puppies are more likely to get motion sickness than older dogs. If your pet is prone to vomiting during transport and they vomit, you may be required to pay for a clean up fee.